Operational excellence through customized support

Today's airline and airport operations require a reliable safety and quality management system in line with local and international standards. Increasing requirements are forcing your organization to take a fresh look at strategies that bring safety and quality management efforts into the business framework of aviation operations. 

The current focus on risk management means having a clear and comprehensive picture of the overall risk in your organization. We help you to direct your regulatory and safety efforts to areas which have the greatest benefit for your business success. In our experience, safety, risk and quality management are directly influenced by your corporate culture and local environment. Working in collaboration with your organization, our experts systematically identify hazards and risks, and introduce measures to mitigate them.

In case of an EU ban (“blacklisting”) due to SAFA findings or deficiencies in the National Civil Aviation Authority, we have a proven track record in helping clients return to European skies.

We assist airports, airlines and regulatory authorities in compliance with standards such as ICAO, EASA or IATA. 

Aircraft maintenance is one of the major levers that add to an airline’s direct operating costs. MRO market participants are striving to increase aircraft availability at the highest quality while remaining cost efficient. There is no “one-size-fits-all” strategy to solve this problem. Our customized solutions for airline maintenance and engineering operations, OEMs and independent MROs can enhance your operational performance and improve cost efficiency.

Our experts carefully consider various influencing factors such as your business model, company strategy, local peculiarities and current capacity to develop tailored MRO strategies.

Efficient organizational structures and processes efficiency enable you to increase value and promote growth in new markets. Maintenance costs management and technical fleet management lead to improved cost structures and competitiveness. Our support in maintenance planning and predictive maintenance helps your organization to exploit state-of-the-art maintenance principles and increase aircraft availability.

Airlines, airports, logistics providers and the shipping industry benefit from our expertise. Maximum efficiency and performance coupled with seamless logistics processes are crucial competitive factors which directly affect your profit and sustainability. We optimize your air cargo terminals and operations by applying KPI driven methods to increase your operational efficiency.

Our longstanding experience and our corporate background enable us to view the challenges of cargo facilities and airport logistics from different angles: the customer’s, the operator’s and the terminal developer’s.Our experience in advanced and complex air cargo processes enables us to create innovative solutions for shipping, logistics and supply chain providers and investors.

We have a stunning track record in successful projects ranging from air cargo product development, cargo airline startup planning and implementation, airport capacity planning, terminal efficiency optimization to cargo city planning. 

Your cargo handling operations benefit from streamlined processes, demand-oriented and cost-effective, state-of-the-art facilities, managed performance, motivated staff, satisfied customers and contented shareholders.

Passenger centric process management techniques enable your business to fulfil evolving passenger demands for tailor-made services and amenities. Optimized landside and airside processes allow a more flexible, efficient use of your resources and equipment in volatile market conditions.

Operational excellence in aviation is an ongoing process in all organizations. Our experts significantly improve the operational performance of your airport, airline or ground handling company. We help you to find customer oriented solutions and to overcome capacity challenges.

How well have you trained your employees to manage irregular operations or a crisis? Being prepared to master complex situations creates a professional image and reduces negative effects on your organization and stakeholders. 

Operational Readiness and Airport Transfer (ORAT) aims to avoid operational interruptions and ensure safe operations in airport environments. Our experts prepare and implement ORAT for multiple operational functions including risk mitigation and test runs for new facilities. 

Making the right operational decisions with the right stakeholder streamlines operations and reduces risks. Operations Control Centers (OCC) for airports, airlines, ground handlers or other stakeholders enable collaborative decision-making and support front line staff. From OCC setup, stress testing to IT-provider selection – we have the expertise.