Regional Market Asia-Pacific
The dynamic Asia-Pacific region is still driving global growth and aviation remains a key factor to economic and social development. Asia-Pacific leads the world traffic growth with a robust increase in passenger travel and a currently recovering air cargo market. These challenging developments and resulting requirements show a demand for solutions from airlines, airports and related organizations in the area and a necessity for detailed planning and appropriate optimization support.
Our assignments and business cover the entire South East Asia region. Please contact us to learn more about our activities in this area and how we can support you as an airline, MRO provider, airport operator or investor with our customized solutions.
Points of Difference: Personalized Loyalty Marketing Strategies
This conference looks at the future of loyalty; how can data inform loyalty programs, make them personalized, and tackle challenges around customer engagement and redemption? In addition, the conference will look at how airlines can add value through experience-based rewards, giving loyalty members the opportunity to earn and redeem points through several avenues.
Discussions will explore how data can provide insight on customers’ mobile and omni-channel engagement, and in turn, how this data can open up new revenue channels. There will be a chance to learn from experts in AI, e-commerce, behavioural intelligence and customer engagement.
Meet our consutlants Georg Baust and Jessica Gebauer at this event.
Lufthansa Consulting has been awarded the coveted consultancy prize "Best of Consulting 2018" by the German weekly business news magazine WirtschaftsWoche.
Managing Director Dr. Andreas Jahnke and Project Manager Karel Sucha as well as their client Dr. Josef Adam from Czech Airlines proudly accepted the award for first place in the category "Competitive Strategy" at the award ceremony in Düsseldorf.
The aviation consultants took part in the WirtschaftsWoche competition for the first time and achieved their goal straight away. The award went to a successfully completed project with Czech Airlines (CSA), the national airline of the Czech Republic.
The airline found itself in a difficult competitive environment due to the entry of numerous low-cost carriers into its core market Prague and therefore had to change its market positioning.
Lufthansa Consulting and CSA jointly developed an ancillary revenue strategy and a branded fares concept. They devised the airline’s revenue management and pricing strategy with a revision of the product offer and its re-bundling to serve customer segment requirements. This branded fares concept provides a new customer-centric offer with a-la-carte product elements in order to raise Czech Airlines’ price attractiveness for its passengers and at the same time allows the exploitation of ancillary revenues.
The implementation of the overall project resulted in a significant increase in ancillary revenues and thus in a positive operating profit for Czech Airlines.
This pleasing outcome not only delighted Lufthansa Consulting and its client but also convinced the WirtschaftsWoche jury.
> Wirtschaftswoche Picture Gallery (5/29)
> Wirtschaftswoche Dossier Best of Consulting (page 16)
As member of a delegation journey with eight renowned German aviation solution providers Lufthansa Consulting’s Head of Market Asia-Pacific, Panagiotis Poligenis, attended the German-Taiwanese Airport Solutions & Aviation Conference early September in Taiwan. The companies were invited by the German Trade office in Taipei, which organized the conference on behalf of the German Federal Ministry of Economic Affairs and Energy.
The conference focused on the Terminal 3 Extension and Aerotropolis project at the Taoyuan International Airport. The German delegates had the opportunity to showcase their company’s recent assignments and possible solutions in regards to this project that is considered as one of the largest in the region with comprehensive opportunities for foreign companies to enter the market.
Lufthansa Consulting has been operating actively in Taiwan successfully for more than 15 years now and has already implemented several projects in the region. At the congress Panagiotis Poligenis emphasized Lufthansa Consulting’s high interest to continue the company’s engagement in Taiwan and the region. Currently, the consultancy is actively supporting Air Asia Company Limited – one of the largest MRO provider in Taiwan – in implementing EASA PART-145 standards and to carry out a state of the art quality management system.
During the conference, the delegates shared their expertise and know-how with local aviation experts and manufacturers. In individual meetings they had the chance to present an overview of their full range of competences, products and services and to extensively exchange experiences with selected Taiwanese companies. Besides the Taoyuan International Airport Corporation Ltd., Poligenis met representatives from airlines, air cargo and engineering companies and the Civil Aviation Authority. As one of the conference highlights, the German visitors were provided with an on-site visit of the construction area of Taoyuan International Airport Terminal 3.
Rounding up the journey program, Panagiotis Poligenis greatly appreciated the opportunity to hold a scientific speech at the Department of Aviation & Maritime Transportation Management of the Chang Jung Christian University in Tainan City. He experienced the trip to Taiwan as a great basis for networking, initiating potential new as well as refreshing existing contacts and accelerating Lufthansa Consulting’s foreign commitment.
This year Lufthansa Consulting is celebrating its founding as a limited company 30 years ago. All in all, the aviation consultancy has now been providing expertise and services to clients for more than 40 years starting in 1976 as a department of Deutsche Lufthansa AG.
Lufthansa Consulting operates worldwide, providing specialist expertise in all areas of commercial aviation and offering a range of custom-made services to airlines, airports, aviation authorities as well as to related industries and institutions. The German management consultancy currently employs 100 full-time and freelance staff, and in addition to the headquarters in Frankfurt has an office in Moscow and Rio de Janeiro. In-house consulting work for the Lufthansa Group companies has gained in importance over the past five years.
What sets the company apart from its competitors is the way in which it supports its customers and helps them to implement solutions developed in projects with a passion for the aviation industry. This hallmark has paid off: more than 3.000 projects were successfully concluded over the past 30 years. Lufthansa Consulting has even more reason to celebrate. This year, the aviation consultancy was awarded as one of Germany’s leading consultancies from an esteemed German business magazine for the third time in a row.
The info graphic shows the highlights from 1988 until today.
Lufthansa Consulting has made it into the “brand eins” list of the best consultants in Germany for the third time! The company is successfully represented in two categories and is placed under the best consultants in the industries Transportation, Traffic & Logistics and in Aviation & Aerospace, Defense. As in the previous year, the aviation experts were able to impress with their high level of perceived customer satisfaction by achieving a result of 2.5 out of 3 in the client survey.
“brand eins” is a renowned German business magazine with a reach of over 92.000 copies. Their fifth annual ranking of consulting companies is distinguished and highly respected within all kind of industries and known as the largest in Germany. Only 293 consultancies out of 19.000 management consultancy firms in Germany have made it onto the list for 2018.
For the evaluation, over 1.700 consultants were asked for their recommendations. In the second step, 1.500 clients rated the consulting companies based on their personal experiences.
Lufthansa Consulting is honored to receive this prestigious accolade yet again and looks forward to continue its role as a top consultant.
Performance improvement potentials identified along the service chain at all customer touch-points. Recommendations defined in an implementation plan to achieve sustainable customer satisfaction and enable the airline to meet requirements for joining a large airline alliance.
In preparation for airport privatization our experts analyzed the aviation market to create a clear understanding of air service for both passenger and cargo business. Our consultants defined a robust air service development plan and identified prospective O&D’s including the most beneficial carriers and schedule.
Planning and conceptual design of professional and customer oriented MRO hanger facility for the maintenance of different types of aircraft. Preparation of a specification book including detailed technical, functional and operational requirements for the construction of a hanger which complies with international standards.