Regional Market Asia-Pacific

About Lufthansa Consulting Asia-Pacific Region

The dynamic Asia-Pacific region is still driving global growth and aviation remains a key factor to economic and social development. Asia-Pacific leads the world traffic growth with a robust increase in passenger travel and a currently recovering air cargo market. These challenging developments and resulting requirements show a demand for solutions from airlines, airports and related organizations in the area and a necessity for detailed planning and appropriate optimization support.

Our assignments and business cover the entire South East Asia region. Please contact us to learn more about our activities in this area and how we can support you as an airline, MRO provider, airport operator or investor with our customized solutions.

Latest activities

  • 21 - 24 Sep 2019 , Adelaide, Australia

    World Routes 2019

    World Routes is the global meeting place for every airline, airport and aviation stakeholder. The event presents an unrivalled platform for route development professionals to discuss, develop and plan network strategy on a global scale. Providing unique cost and time-saving benefits, World Routes is an important event in the aviation calendar and attracts the most senior decision makers from the world’s leading aviation organisations.

    Over three concentrated business days, 3,000 delegates will take part in over 13,000 face-to-face meetings to discuss new and existing air services. Industry experts provide valuable insights into key air service development issues currently affecting the route development community. World Routes brings together top-level speakers from across the sphere of aviation, including airlines, airports, destinations, aircraft manufacturers and more, to discuss the most pressing issues facing aviation now and beyond.

    Visit the Lufthansa Consulting booth number 11 in the exhibition area. Our delegates look forward to discussing your most pressing issues and your plans for the future.

    World Routes website
     

  • 12 - 13 Jun 2019 , Hanoi, Vietnam

    Vietnam Airport and Aviation Development Summit

    According to IATA, Vietnam is one of the fastest growing aviation markets globally and it will be the fifth fastest-growing market by 2035. Vietnam had been the leading market in Asia-Pacific in terms of air passenger growth in the last five years with 28.9%, which is more than double the second lead market China. Over the last decade, the average growth rate has been 17.4%, far higher than the 7.9% growth in Asia.  The key-driven factors are Vietnam joining several free trade agreements, a growing tourism industry with 19% growth rate for domestic passengers and 29% for international travelers in 2017, and the emergence of low-cost carriers. 

    To cope with the explosive growth of passengers to Vietnam, Vietnam’s government is striving to develop and expand airport capacity to handle the situation. The Vietnam Airport & Aviation Development Summit 2019 will attract around 200 senior executives in the region to discuss about the most pressing issues in this market and tackle challenges through joint efforts and technology innovations.

    Wolfgang Bublitz, Managing Consultant at Lufthansa Consulting, will hold a speech about delivering best passenger experience in future airports and the challenges. 

    Passenger experience and commercial services at Lufthansa Consulting

    Vietnam Airport and Aviation Summit Website

  • 23 - 24 May 2019 , Singapore

    Reach

    Reach your customers!

    The distribution strategies which deliver customers the right services, at the right time, and through the right channels.

    Airlines are operating in a market where digitization is making it constantly harder to add value. In order to avoid being left behind, airlines must identify the tools which allow them to build value into their offering, presenting customers with the right offers and services, and on the right platform. 

    It is of increasing importance because, in today's market, airlines’ bottom line is being impacted by rising costs, shrinking margins, and fierce competition. To counteract, they must capitalize on the demands from increasingly tech-savvy customers to deliver more personalized offers, pricing, and products. 

    To achieve this, and engage dynamically with their customer base, airlines need to dramatically increase their capabilities, which are currently restricted by an over-reliance on GDS and third-party sales channels, as well as legacy infrastructure and systems.

    Meet our delegates Georg Baust, Managing Consultant and Jessica Gebauer, Consultant, at this event.

    Reach your customers event website

  • Loyalty strategies and customer engagement developments are top at trend events "Points" and "Reach"

    Singapore is the location for the FlightGlobal events “Points of difference” and “Reach your customers” from 21 - 24 May 2019 and Lufthansa Consulting is contributing to these in several ways.

    At the Points of Difference conference which focuses on Personalized Loyalty Marketing Strategies Georg Baust, Managing Consultant, is on the steering committee of this event and will share his expertise in the Table Talk: “Data as the ultimate revenue stream: How do airlines monetize their data? on Day 1 and in the Panel Talk: “Changing trends and behavior in customer engagement and loyalty” on Day 2. Moreover, conference visitors can meet Georg and Consultant Jessica Gebauer at the Lufthansa Consulting exhibition stand

    The Points event looks at the future of loyalty; how can data inform loyalty programs, make them personalized, and tackle challenges around customer engagement and redemption? In addition, it will look at how airlines can add value through experience-based rewards, giving loyalty members the opportunity to earn and redeem points through several avenues.

    At the Reach your customers forum the spotlight is on the distribution strategies which deliver customers the right services, at the right time, and through the right channels.
    Airlines are operating in a market where digitization is making it constantly harder to add value. In order to avoid being left behind, airlines must identify the tools which allow them to build value into their offering, presenting customers with the right offers and services, and on the right platform. Today, airlines’ bottom line is being impacted by rising costs, shrinking margins, and fierce competition. To counteract, they must capitalize on the demands from increasingly tech-savvy customers to deliver more personalized offers, pricing, and products. To achieve this, and engage dynamically with their customer base, airlines need to dramatically increase their capabilities.

    Points of difference website
    Reach your customers website
     

  • Lufthansa Consulting launches new image film

    Lufthansa Consulting launches a brand new corporate video as a further basis for dialogue with clients in digital media.

    The film, which is available on the Lufthansa Consulting YouTube channel, shows the exciting developments in the aviation business and some of the major challenges like increasing competition, digitalization, capacity constraints or efficiency demands. With powerful images from aviation and consultants at work, it demonstrates that our clients can rely on us as an experienced and innovative partner in this environment. 

    Lufthansa Consulting is an award-winning consultancy working on projects throughout the world. One of the key messages in the film is that our consultants speak the clients' language, listen to their specific needs and work closely with them to implement the solutions devised in projects.

    As the only airline-affiliated management consulting firm with a great passion for the aviation business we would love to be challenged by you!

    Enjoy our new video and feel free to contact us at any time!
     

Projects

Customer Satisfaction Improvement

Airline in India

Performance improvement potentials identified along the service chain at all customer touch-points. Recommendations defined in an implementation plan to achieve sustainable customer satisfaction and enable the airline to meet requirements for joining a large airline alliance.

Air Service Development for Airport

Airport in Japan

In preparation for airport privatization our experts analyzed the aviation market to create a clear understanding of air service for both passenger and cargo business. Our consultants defined a robust air service development plan and identified prospective O&D’s including the most beneficial carriers and schedule.

Design support for a new Aircraft Maintenance Hangar

Engineering company in Taiwan

Planning and conceptual design of professional and customer oriented MRO hanger facility for the maintenance of different types of aircraft. Preparation of a specification book including detailed technical, functional and operational requirements for the construction of a hanger which complies with international standards.


Clients

Award

Best of Consulting

Lufthansa Consulting has been awarded the coveted consultancy prize "Best of Consulting 2018" by the German weekly business news magazine WirtschaftsWoche. The aviation consultants took part in this competition for the first time and achieved their goal straight away with first place in the category “Competitive Strategy”. The award went to a project which was successfully completed with Czech Airlines (CSA), the national airline of the Czech Republic. Lufthansa Consulting and CSA jointly developed an ancillary revenue strategy and a branded fares concept. The implementation of the overall project resulted in a significant increase in ancillary revenues and thus in a positive operating profit for Czech Airlines.