Regional Market Asia-Pacific
The dynamic Asia-Pacific region is still driving global growth and aviation remains a key factor to economic and social development. Asia-Pacific leads the world traffic growth with a robust increase in passenger travel and a currently recovering air cargo market. These challenging developments and resulting requirements show a demand for solutions from airlines, airports and related organizations in the area and a necessity for detailed planning and appropriate optimization support.
Our assignments and business cover the entire South East Asia region. Please contact us to learn more about our activities in this area and how we can support you as an airline, MRO provider, airport operator or investor with our customized solutions.
News headlines for the entire aviation industry have become vastly negative. The latest consternation report was released by ACI Europe, warning of nearly 200 airports facing bankruptcy by the end of 2020, if there is no additional governmental aid. Many of these gateways are regionals that are significantly affected by the crisis.
Airport success factors are a field of challenges for regionals
The major levers influencing the airport’s success, constitute great challenges for many regional airports in the long-term. The combination of market demand, customer and route network potentials, state-of-the-art infrastructure, high performance, competitive cost structure, low competition and diverse service and revenue portfolios set successful airports apart from those which are struggling. Caught in the circle of challenges, regional airports often have a hard time to overcome difficulties and implement individual success levers.
Thinking outside of the box is key to conquer challenges
The Corona virus pandemic has undoubtably intensified the burdens of regional airports. Thus, airport operators and investors are now at the brink of reinventing regional air traffic.
Regional airports can reach new heights in all markets by applying innovative, transformative and integrative business solutions. Together with a can-do attitude which faces forward and keeps customers in the focus of their actions, through strong and lasting business relationships, airport managements will be able to achieve sustainable and measurable results.
The author, Sascha Vogel, is a Consultant in the Solution Group Infrastructure and Operations. Also read his article on Airports en route to the “New Normal” – Rightsizing of infrastructures and operations
Further insights from Lufthansa Consulting’s aviation experts are available here
While the airlines are currently entering one of the most difficult winters of their modern history, they continuously ask themselves: how to re-invent their business to secure a place in the so called “new normal”? The operations, among other areas, will have to change significantly. To inspire the stakeholders and decision makers, Lufthansa Consulting is releasing initial results of its Operational Excellence Survey. The survey was carried out shortly before Covid-19 hit the world and its results might offer valuable insights into how to do things differently, when starting arguably from scratch. There is a great potential in digitalization, however this comes at cost and funding might not be immediately available. Yet the upcoming quiet winter period is a great opportunity to review airline operations and make sure that the basics are done right and that, once ready, the organization is prepared for a new era of airline operations.
The initial results focus on the areas Operational Excellence, Planning, Steering, OCC and Perfomance Management. The article calls airlnes to consider these learnings from the past when rebuilding their airline operations for the "new normal“ and use the inspiration from the initial results of our Airline Operational Excellence Survey.
If you want to learn more about the survey and challenge our results, as well as your current plans on the way to achieving Operational Excellence, please get in touch with the authors of the study:
Martin Sedláček, Associate Partner and Head of Solution Group Flight Operations and Safety Management
Anna Sauer, Senior Consultant in the Solution Group Infrastructure and Operations (Ground)
You can also listen to a podcast from our series Aviation Talk where our two authors share insights on Airline Operational Excellence: Link to podcast
One World - One Love - One Aviation. Under this motto, employees from the Lufthansa Group launched #AVIATIONVSCOVID19, aviation industry’s first virtual innovation challenge, to gather aviation enthusiasts from all over the world to reimagine the future travel experience.
In this podcast episode, the lead organizers of the event share first-hand insights and the listeners will learn how 8 virtual teams within 60 hours found solutions on how to connect people and the world again! This episode is an inspiration not only for aviation, but for all industries on how to work with the design thinking method virtually, to overcome barriers of cooperation and to turn the COVID crisis into an opportunity for innovation.
Dominique Bayer – Consultant
Experts and Lead organizers of the “AVIATIONVSCOVID19” event
Nadine Meichsner – Consultant at Lufthansa Consulting in the Solution Group Sales & Revenue Management
Aman Bhattarai - Senior Analytics Consultant at zeroG and Lead Organizer of the Impact Week
Anna-Lena Drewitz - Manager Innovation & Strategy at Lufthansa Group Business Services and Lead Organizer of the Impact Week
NEW! Aviation Talk podcasts now available for streaming
We are pleased to announce that our Lufthansa Consulting podcasts are now available for streaming and downloading on Spotify, Amazon Music and Apple Podcasts. Tune in on your favorite app for interesting interviews and conversations on issues which matter most in the aviation industry.
Digital services based on disruptive technologies are core pillars of any flexible and future-ready organization. Deploying them alongside the travel journey helps to create a customer centric, seamless experience and restores lost trust during times of crisis. The greater an organization’s digital competence, the more flexible it is. According to trend study results, passengers demand digital solutions to accelerate and control their journey. They recognize them as a means to recover COVID-19 induced lack of confidence and feelings of insecurity. For organizations capable of respectively shifting management focus and meeting certain requirements already during crisis recovery, this will mean future flexibility, adaptability, customer retention and long-term profitability.
This article is part of Lufthansa Consulting’s ongoing series Shaping flexible organizations: how to deal with Covid-19 uncertainties focusing on the new decision criteria of customers and how to adapt the revenue management, sales and distribution strategy.
If you are working for an airline, airport, ground handler, OEM, MRO or an aviation authority, we invite you to follow our article series on shaping flexible organizations.
Other articles in the series “Shaping flexible organizations”
Even during the Corona crisis, help alliance project "Farming goes to school" at St. Anthony Secondary School in Kyazanga/ Uganda, supported by Lufthansa Consulting, is making progress. Nevertheless, neither the St. Anthony School nor the work of help alliance remains unaffected by the crisis. Especially the income from donations suffers from the decreasing flight booking numbers through the lack of donations from passengers at airports or through on-board collections.
For several years Lufthansa Consulting has supported help alliance - the aid organization of the Lufthansa Group and its employees. Lufthansa Consulting has a special relationship with St. Anthony Secondary School in Kyazanga, Uganda, where the consultant Matthias Rolfs volunteers as help alliance project coordinator.
In Uganda there are only a few purely public secondary schools. Most of the schools are privately founded by Faith based organizations. Some are Government aided and others are purely private schools. In addition, the quality of public schools is low due to overcrowded classes, automatic promotion and few refresher courses for teaching staff. By supporting the St. Anthony Secondary School in Kyazanga, in the southwest of Uganda, help alliance project aims to enable young people from socially deprived families to receive a high-quality secondary education in order to improve their future career prospects. Kyazanga itself is located in a rural area where most of the families generate their income through agriculture; therefore, the already existing agricultural profile of the school is planned to be further extended. During the last year a specialist wing for the natural sciences and also an agricultural training workshop with modern machines was completed. Currently, the dilapidated administration building, which is also used provisionally as a library, is to be replaced by a modern administration center. At the same time, the project plans to enable the construction and equipping of two IT rooms including a school library. As several other classrooms are provisionally used as dormitories, the construction of a boarding section is planned in the long term.
With a consistent policy, regular exchange with scientists and numerous targeted tests in recent months, the government has so far succeeded in keeping the COVID-19 infection rate relatively low - despite the current increase in the number of cases. But this policy came with severe consequences. In a country with class sizes of up to 100 students, many boarding schools with huge dormitories and cramped living conditions in the villages, there was hardly a middle way between lockdown and rising infection rates. Since 20 March, all schools in Uganda have been closed due to the Covid-19 pandemic. In particular non-governmental schools like the St. Anthony school were hit hard by the lockdown. While the government continued to pay the salaries of teachers at the government grant aided schools during the final months of the lockdown, the majority of private schools could not afford to do so. Many teachers lost their jobs and had difficulties to earn a living and to survive with their families. Also, parents cannot afford the school fees now in order to save the schools from insolvency as they lost their jobs and income during the corona crisis and the weeks of the lockdown. Now the Ministry of Education and Sports has decided to gradually reopen the educational facilities from October 2020. For the time being, the opening applies only to the graduating classes.
The crisis has also affected help alliance. Especially the reduction of the flight program has affected the donations of help alliance, as a significant part of the donations from passengers is made through e.g. "Miles to help", donation boxes at airports, on-board collections. Therefore, help alliance and the continuation of the project at St. Anthony Secondary School is more than ever dependent on private donations. Continuation of the project is more important than ever, especially in times of crisis. It strengthens confidence in the educational institutions and gives students career prospects in their home countries despite a collapsing global economy.
With your donation you are supporting help alliance to proceed in the further develop of the St. Anthony's School in Kyazanga. Lufthansa Consulting would particularly appreciate your commitment. Your support is very welcome via the project website or you can use the donation account:
Frankfurter Sparkasse 1822 IBAN: DE89 5005 0201 0200 0292 23 BIC: HELADEF1822
Intended use: 6720 School Kyazanga
Performance improvement potentials identified along the service chain at all customer touch-points. Recommendations defined in an implementation plan to achieve sustainable customer satisfaction and enable the airline to meet requirements for joining a large airline alliance.
Planning and conceptual design of professional and customer oriented MRO hangar facility for the maintenance of different types of aircraft. Preparation of a specification book including detailed technical, functional and operational requirements for the construction of a hangar which complies with international standards.