Lufthansa Consulting worldwide
We assist aviation clients throughout the world to create the right solutions for their business situation.
Our experienced professionals work closely with your specialists to address the immediate challenges facing your business. Your company can rely on our targeted approach to improve your business performance and increase profitability. We help you strengthen your competitive position with strategies for sustainable growth.
Team up with us and benefit from our international aviation experience to optimize your business potential.
Please feel free to contact any of our regional heads if you are located in any of our regions with dedicated staff. Outside of those areas please contact me to discuss your needs. I look forward to hearing from you.
The air transport industry is facing a challenging economic and geopolitical environment. Aviation’s top leaders meet this week at the IATA AGM and World Air Transport Summit in Doha, Qatar to discuss the dynamic situation. Recovery from the effects of COVID-19 continues to progress, but at different rates in different parts of the world. The Ukraine war is having an impact on fuel prices, changing operations and creating uncertainties about globalization. The topic of sustainability is dominating the industry agenda like never before. Creating a customer centric environment by applying new technological developments remains a priority. Airlines need to adapt to this ever-changing environment, and having a smart steering approach to master all these challenges is essential.
As the aviation industry heads into a post-pandemic era of growth and new opportunities, airlines need to focus on flexibility, efficiency, sustainability and profitability.
Lufthansa Consulting can support your airline with its comprehensive expert solutions and services. Our specialists equip your airline with the relevant passenger and cargo market perspective and develop a tailored commercial strategy. It is more important than ever to ensure your airline has a robust traffic forecast, the right network and operational strategy including partnerships. Optimal fleet planning and the right choice of aircraft help airlines to adapt to fuel and operational dynamics. Productive asset deployment and rigorous performance tracking prepare your airline to succeed in a dynamic future.
Crafting a customer centric environment by applying new technological developments, our experts focus on enhancing customer satisfaction to secure loyalty, increase profitability and realize growth opportunities. Airlines which invest into customer experience measures during challenging and dynamic times will be rewarded with customer loyalty and a lucrative return on investment.
Move ahead to a sustainable future. Rely on our expertise in the field of airline services!
Discover our expert services for your airline:
Lufthansa Consulting recently achieved a very good visibility in two major aviation trade magazines with statement publications from some of our experts. We highly recommend the article about airline dept in Airline Business/FlightGlobal.com as well as a feature on Africa's aviation potential in the current April issue of Airliner World.
Also tune into our podcast series AviationTalk with insights into various exciting trend aviation topics on Spotify, Apple Podcast and Amazon Music. Listen to the recent episode “The great awakening – Back to operational stability” or into previous editions.
Lufthansa Consulting is once again represented in the "Best Consultants 2022” ranking of the renowned German business and trend magazine brandeins for the seventh time! The consultant rating is greatly respected throughout a wide range of industries and is based on recommendations from industry experts and client assessments.
Lufthansa Consulting is listed top of the category "aerospace and defense" The aviation consultancy received the highest possible rating of three points, both in the evaluation of experts and of clients. In the area "transport, traffic and logistics" it achieved two of three points from both evaluator groups.
"It's absolutely great that we have again been honored by the highly esteemed brandeins magazine in 2022," says a delighted Lufthansa Consulting Managing Director Hannes Müller. "Particularly after the second year of the pandemic, this award means a lot to the entire Lufthansa Consulting team. The success makes us proud and motivates us to continuously go the extra mile for our clients, even in these challenging times. It also confirms that our company is a very attractive employer which supports our current recruitment offensive.”
brandeins Best Consultants ranking 2022 (in German)
Our Lufthansa Consulting network and fleet planning experts once again delivered a guest lecture for graduate students at Cranfield University. On 17 February, Arvind Chandrasekhar, Associate Partner and Head of Solution Group Network and Fleet Management as well as Consultant Johann Gies conducted their "Introduction to Network and Fleet Planning" to the students of the MSc in Air Transport Management. The group discussed how network planning works within an organization, the basics of developing a plan and the impact and implications of Covid-19. In addition, the class brought the topic to life through a case study for a new intercontinental route.
"We greatly value our longstanding relationship with Cranfield University, and thank Professor Andy Foster for inviting us to speak to his class. It’s always a pleasure to engage with the future of our industry," said Arvind Chandrasekhar after the lecture session.
The postgraduate university has world-class expertise in its sector-leading specialist areas, particularly also in the field of aviation.
Operational challenges despite low traffic
The comparably low traffic during the pandemic has been no guarantee for more operational stability, as new challenges arise. Even though there are fewer flights and passengers, many airports experience an increase in traffic peaks, causing constraints and at certain times even capacity overloads. Many aviation professionals have left the industry, leaving the remaining and newly hired staff to perform duties with higher effort due to lengthier processing times and procedures, and the overall lack of resources. In this framework, the entire aviation system is under high pressure to enhance productivity and reduce costs. While all stakeholders have to deal with these challenges, there is often no joint approach on stakeholder management and collaboration.
Stakeholder collaboration is essential to foster operational stability
With the phase of recovery in sight, the top three issues in focus for airlines, airports and ground handlers must be collaboration, optimization and operationalization. The collaboration of stakeholders and becoming partners instead of contractors and providers is the first field of action. By jointly approaching the challenges in operations, meaningful solutions can be created together. This includes transparency and the exchange of data in a timely manner to optimize operations and enable partners to have a lead in the information chain to prepare for peaks or irregular events in operation. Secondly, the optimization of processes is a lever of improvement by combining self and staffed services by airlines and airports to enhance the handling procedures. A shift in resource allocation according to the needs of a flight helps utilize staff and equipment more effectively. Overall, procedures should be adapted to individual requirements of airlines and airports, while assuring the product is delivered, but being flexible enough to make operations flow smoothly. And thirdly, the ideas and measures must be operationalized by establishing processes and running operations with continuous improvement cycles. The connection of stakeholders’ data systems, training for operational staff at the boundaries and practicing more agility to adjust procedures are effective examples for operationalization.
Airports are a central meeting point of all involved stakeholders and are the proximity switch to foster relative coordination among all partners. Practicing relative coordination assures all stakeholders know about the role, responsibilities, as well as potential constraints of a system partner. This understanding strengthens relationships and leads to shared goals, common values and mutual respect, which is an important prerequisite for operations.
Reliable operations re-instate trust in the aviation industry
With the recovery to busier seasons ahead, enhancing operational stability is at the forefront of the to do list for all stakeholders. By working together to structure, update and digitalize data, providing partners with easy-to-use system support in order to make the correct decisions in a timely manner and enabling each other to acknowledge diverse operational matters when planning capacity, will support more stability to the aviation system. It will moreover contribute to greater productivity and performance, while reducing disruption costs at all ends leveraging more competitiveness and flexibility to react to the dynamic industry demands. All stakeholders bear a great responsibility to help recover confidence in air travel through safe and reliable operations. As trustworthy partners the aviation community can master the great awakening successfully.
Also streaming on Spotify, Apple Podcast and Amazon Music
Sebastian Kaiser – Consultant in the Solution Group Customer Experience
Sascha Vogel – Senior Consultant in the Solution Group Infrastructure & Operations
A sustainable, tailor-made business unit strategy was defined with a solution targeted strategic road map. The experts identified additional revenue potential of 80 Mio USD per year.