Regional Market Lufthansa Group
To offer the "best practice" of the Lufthansa Group to other airlines throughout the world was the aim of the board when they founded Lufthansa Consulting in 1985. Since then we have advised a wide range of airline and airport clients and supported them with our aviation expertise. During the past few years, we have also supported the Lufthansa Group more intensively with our international experience and proven aviation know-how as the in-house consultancy for Lufthansa and its subsidiaries. Our consulting services include the optimization of operational processes, the identification of potential savings as well as the introduction of measures to increase efficiency. Our successful projects include the reorganization of Germanwings, the development of fuel efficiency strategies and the optimization of internal structures and processes.
Come to Amsterdam this November to join more than 350 of the world’s leading airport operators, major investors, financiers, regulators and renowned industry advisors to examine the latest opportunities, challenges and expectations for the airport business in 2023 and beyond.
Lufthansa Consulting is excited to be an Associate Sponsor this year! Meet our Partner Michael Kunz as a panelist at the event as well as our Partner Catrin Drawer and Senior Consultant Sascha Vogel.
The AGM is the major event on AACO calendar which brings together the CEOs of 34 member airlines, in addition to a large number of stakeholders, AACO partner airlines and industry partners, as well as international and local press which are gathered together for two days of networking, brainstorming on industry issues and high-level discussions.
Meet Alexander Manakos, Partner and Head of Market Middle East at this year’s AACO AGM.
The 2022 ACI Africa / World Annual General Assembly, Conference and Exhibition (WAGA 2022) is the most important global gathering of airport leaders. It brings together senior executives of the airport industry from all over the world, and features discussion topics that shape the way in which the aviation industry is quickly evolving.
Enjoy a series of innovative sessions on strategic topics and grasp a wealth of opportunities during this global conference.
Meet Catrin Drawer, Partner and Head of Market Africa and Indian Ocean!
Aviation Strategy 2022 conference, representatives from airlines, airports, travel companies, air cargo providers, IT companies, leasing companies and financial institutions, insurance companies and aircraft manufacturers will discuss the changes taking place in the vast regional passenger and cargo market in Asia and neighboring countries, assess the long-term opportunities and risks, receive up-to-date information on aircraft financing and trends in the leasing market.
We’re excited to be Asia Connect: Aviation Strategy’s partner this year! Meet Partner and Head of Market CIS and Baltic States Stanislav Solomko as a speaker and moderator, as well as permanent representative CIS, Askhat Torshin as a delegate at the conference.
Safety is the key business foundation for every commercial aircraft operator, and data has become a central topic in the context of safety management. Nowadays, a lot of data is available to aviation organizations, and it is essential to manage it properly and efficiently.
There are usually various individual data sources and collections in distinct areas, such as maintenance or flight and ground operations to keep track of safety risks - where analysts might detect rising or falling trends. The challenge is to carefully monitor all indicators, think of preventive measures for possibly rising issues, and minimize operational risks.
With their advanced Safety Excellence solution, Lufthansa Consulting and zeroG offer a new way to combine all those data sources, including from multiple air operators (for a multi-operator group). By restructuring and scaling the data, the solution provides a risk score over time, allowing for the identification of drivers of increased risk.
This new tool includes a series of dashboards and KPIs built on the industry best practices. In addition, it can be configured to address the operator’s current set of KPIs. Its dashboards enable the user to go to the next step towards the transparency of risks and compliance. Customized safety communication to all relevant stakeholders is ensured, from senior management to all involved departments. The key benefit of the in-house developed solution is to automate safety management processes and to offer a continuous overview of the safety performance at a glance. Inserting the operator’s data is an easy step to accomplish, which will provide a good safety overview of an organization.
Further outstanding advantages:
- It can be used as a stand-alone solution, but can also be integrated with/into existing safety tools.
- Ability to be used in different industries, from the airline industry to the aviation operations of the oil and gas industry, given the customization characteristics of the tool.
Preparation of ten intercontinental stations considering all operational specifications including diverse interfaces such as purchasing, IT, Ground Operations, Product Management, Catering and Security. Coordination of challenges facing the new intercontinental operation such as the organization of different operators, charter and scheduled flights as well as cruise/land operations.
Higher customer satisfaction and call cost reduction through increase of customer self- service functionalities combined with process optimization at all service centers. Implemented in areas passenger information, voluntary and involuntary rebooking, refund, baggage processes and customer touch points. Production of videos for self-service communicatio n and conducted a comprehensiv e communicatio ns campaign.
Created international and company-wide aligned standards for a data protection framework and implemented a politically sensitive international corporate compliance and transformation project. Under the lead of an airline group project manager our specific analytical and methodical expertise and our industry knowledge contributed significantly to the on-time fulfillment of the new legal requirements.