Market Page Inter-Branch

About Lufthansa Consulting Inter-Branch

Inter-Branch builds on our renowned expertise in the global aviation industry and transfers this know-how to provide services to clients beyond the aviation industry. Our portfolio covers consulting and implementation services in all aspects of a top management consulting firm. We have identified that many of the areas of expertise in which we have a strong track record can be successfully transferred to non-aviation sectors and vice versa. In particular we focus on global transport and logistics companies, railways, bus line operators, service providers and the main players within tourism and hospitality, and seaports and heliports around the globe.

Over the next few years, companies can expect to face increasing challenges as a result of changing customer demands, market situations, new technologies and the increasing integration of traditional offline and digital channels.

Inter-Branch offers your company innovative services in these areas:

  • - Transferring best practices from the aviation industry (such as safety and risk management, pricing and revenue management, business transformation and cost management, process excellence)
  • - Customer experience, multichannel and loyalty management
  • - Sourcing and procurement
  • - Digitalization
  • - Lean and agile


I look forward to discussing how we can create innovative solutions for your challenges.

Latest activities

  • Always safety first – It’s all about data management and monitoring

    Safety is the key business foundation for every commercial aircraft operator, and data has become a central topic in the context of safety management. Nowadays, a lot of data is available to aviation organizations, and it is essential to manage it properly and efficiently.

    There are usually various individual data sources and collections in distinct areas, such as maintenance or flight and ground operations to keep track of safety risks - where analysts might detect rising or falling trends. The challenge is to carefully monitor all indicators, think of preventive measures for possibly rising issues, and minimize operational risks.

    With their advanced Safety Excellence solution, Lufthansa Consulting and zeroG offer a new way to combine all those data sources, including from multiple air operators (for a multi-operator group). By restructuring and scaling the data, the solution provides a risk score over time, allowing for the identification of drivers of increased risk.

    This new tool includes a series of dashboards and KPIs built on the industry best practices. In addition, it can be configured to address the operator’s current set of KPIs. Its dashboards enable the user to go to the next step towards the transparency of risks and compliance. Customized safety communication to all relevant stakeholders is ensured, from senior management to all involved departments. The key benefit of the in-house developed solution is to automate safety management processes and to offer a continuous overview of the safety performance at a glance. Inserting the operator’s data is an easy step to accomplish, which will provide a good safety overview of an organization.

    Further outstanding advantages:

    - It can be used as a stand-alone solution, but can also be integrated with/into existing safety tools.

    - Ability to be used in different industries, from the airline industry to the aviation operations of the oil and gas industry, given the customization characteristics of the tool.

    Safety is always your priority, so enhance your safety and quality management and contact us for more detailed information about our new automated Safety Excellence tool!

    zeroG website

  • Expert opinion: Air Cargo yields – Quo Vadis? Cargo business is booming but for how long?

    The aviation industry has experienced a tremendous roller coaster ride since early 2020 when the effects of Covid-19 related lock downs and travel restrictions kicked in. In contract to the passenger business, people involved in air cargo may have much enjoyed the ride. However, with demand soaring and belly capacities being drastically reduced, yields at times skyrocketed up to ten times as high as they were in the pre-COVID phase. This has led to phenomenons like passenger aircraft being used for the transport of cargo alone – a development which was entirely unthinkable in the years before.

    Now the air cargo industry is facing the question: what is going to happen next? Despite the widespread industry consensus that yields will decline to a more reasonable level but remain at a clearly higher range than in 2019, it is a fairly big crystal ball to look into. Currently circulating figures give justified cause for optimism, but there are also certain possible limiting aspects that should not be completely disregarded. So, let us try to break it down and examine major factors which have a substantial influence on the development.

    Looking at capacity first, it is obvious that aircraft bellies are back in business – not only because COVID restrictions have largely been lifted but also because there is a flying public that longs for travel after two years of pandemic. Nevertheless, many airlines in Europe and the United States are cancelling flights for lack of manpower– effectively reducing cargo capacity. The resulting high seat load factors may also drive pay-load restrictions on some routes. As far as the trade between the Far East and Europe is concerned, the war in Ukraine and the consequential unavailability of Russian and Ukrainian airspace for western carriers and resulting detours around the south of this area effectively leads to capacity reduction.

    On the demand side, the recent lock-downs in China took their tolls – factories were shut down and supply chains disrupted due to the unavailability of drivers and cargo workers. Also, the effects of surging inflation rates, e.g. in Europe, will very likely have an adverse impact on the demand side of the equation. At the same time, ocean freight is subject to the same effects but also to port congestion on the US West Coast and in North European range, which in fact reduces available capacities. As in air cargo, ocean freight operators are reporting record breaking freight rates.

    From either perspective, the resulting assumption is that cargo yields in the industry will remain stable at or around the present level for the next year since the effects described above have the potential to balance each other - at least as far the longitudinal trunk routes connecting the Far East are concerned. On the North Atlantic, the industry has recently reported a drop of freight rates by about a third versus last year’s climax as restoring aircraft bellies has taken effect. Simultaneously, it remains to be seen what the odds are going to be in smaller markets, particularly in the north-south and vice versa trade. Since often there are commodities originating from these markets that, other than those originating from e.g. high tech, pharma or fashion industries, cannot sustain high freight rates due to their limited trade value.

    One final factor remains. Recently various cargo news outlets reported declining demand and softening freight rates. What actually was left in the dark was the seasonality effect, driven by the summer vacation period in the northern hemisphere. There are good reasons to expect yields picking up again towards the traditional peak period in late Q3 and Q4, 2022.

    There are several factors for further optimism. Contrary to current industry predictions, however, the current euphoria could be dampened slightly due to the possible limitations. The air cargo community experiences exiting times – and there are definitely signs to assume the party is not yet over.

    Author: Christian Meyer, Managing Consultant in the Solution Group Infrastructure & Operations

    Get in touch with us to share your thougts.

  • Lufthansa Consulting in the media: Airline Business/ and Airliner World

    Lufthansa Consulting recently achieved a very good visibility in two major aviation trade magazines with statement publications from some of our experts. We highly recommend the article about airline dept in Airline Business/ as well as a feature on Africa's aviation potential in the current April issue of Airliner World.

    Airline Business/ and Airliner World article

    Also tune into our podcast series AviationTalk with insights into various exciting trend aviation topics on Spotify, Apple Podcast and Amazon Music. Listen to the recent episode “The great awakening – Back to operational stability” or into previous editions.

    Listen to our Lufthansa Aviation Talk Podcast Episode 019 here

  • Lufthansa Consulting ranked among the top consulting firms in Germany

    Lufthansa Consulting is once again represented in the "Best Consultants 2022” ranking of the renowned German business and trend magazine brandeins for the seventh time! The consultant rating is greatly respected throughout a wide range of industries and is based on recommendations from industry experts and client assessments.

    Lufthansa Consulting is listed top of the category "aerospace and defense" The aviation consultancy received the highest possible rating of three points, both in the evaluation of experts and of clients. In the area "transport, traffic and logistics" it achieved two of three points from both evaluator groups.

    "It's absolutely great that we have again been honored by the highly esteemed brandeins magazine in 2022," says a delighted Lufthansa Consulting Managing Director Hannes Müller. "Particularly after the second year of the pandemic, this award means a lot to the entire Lufthansa Consulting team. The success makes us proud and motivates us to continuously go the extra mile for our clients, even in these challenging times. It also confirms that our company is a very attractive employer which supports our current recruitment offensive.”

    brandeins Best Consultants ranking 2022  (in German)

  • Guest lecture "Introduction to Network and Fleet Planning" at Cranfield University

    Our Lufthansa Consulting network and fleet planning experts once again delivered a guest lecture for graduate students at Cranfield University. On 17 February, Arvind Chandrasekhar, Associate Partner and Head of Solution Group Network and Fleet Management as well as Consultant Johann Gies conducted their "Introduction to Network and Fleet Planning" to the students of the MSc in Air Transport Management. The group discussed how network planning works within an organization, the basics of developing a plan and the impact and implications of Covid-19. In addition, the class brought the topic to life through a case study for a new intercontinental route.

    "We greatly value our longstanding relationship with Cranfield University, and thank Professor Andy Foster for inviting us to speak to his class. It’s always a pleasure to engage with the future of our industry," said Arvind Chandrasekhar after the lecture session.

    The postgraduate university has world-class expertise in its sector-leading specialist areas, particularly also in the field of aviation.

Best Consultants 2022

Best Consultants 2022: Lufthansa Consulting ranked among the top consulting firms in Germany

Listed by brandeins, the renowned German business and trend magazine, for the seventh time. Lufthansa Consulting ranked top of the category "aerospace and defense" and ranked high in the area "transport, traffic and logistics". The rating is greatly respected throughout a wide range of industries and is based on recommendations from industry experts and client assessments.