Regional Market Africa
Traditionally the most active region for Lufthansa Consulting, Africa remains full of opportunities in the aviation business. Be it the creation of a new airline for passenger and/or cargo traffic, the turnaround of an existing airline, a privatization project, the improvement of an airport, the experts of Lufthansa Consulting can help you. We are recognized for our high quality services and exemplary respect of the highest ethical and professional standards of aviation consulting on the continent. We are active members of many international aviation associations and in particular very active with AFRAA (Aviation Suppliers and Stakeholders Convention - www.afraa.org ).
I look forward to meeting you at your convenience to discuss any potential project in this region.
Rethink. Rebuild. Recover.
Under this motto the World Aviation Festival Virtual will be held as a digital event.
The event will include a series of senior level panel discussions and CEO interviews that will focus on how the aviation industry can prepare and capitalise on that surge in demand to help the industry recover.
Crucial areas covered during this week will include biosecurity and contactless journey, automation, sustainability, workforce management, data and agile, payments and collaboration.
Experts from Lufthansa Consulting will be attending the event
Lufthansa Consulting’s aviation experts share their perspective on the top four trends in customer experience and how they will matter on the way out of the Covid-19 crisis. What do customers need to regain trust in global travel in time of the pandemic? What do they expect in exchange for spending their money?
In this episode, our listeners will find out how new health and hygiene measures complement the trend of the seamless travel journey and why both are of utmost importance to succeed in creating a positive customer experience in aviation.
Listen to the podcast on Spotify, Apple Podcast and Amazon Music
You can also listen to the podcast here
Dominique Bayer – Consultant
Wolfgang Bublitz – Associate Partner and Head of Solution Group Customer Experience
Julian Wildtraut and Vera Aurbach – Associate Consultants in the Solution Group Customer Experience
White Paper: Contact Wolfgang Bublitz for your copy of the whitepaper: Wolfgang.Bublitz@LHConsulting.com
Effective on 1 April 2021, the aviation consultancy intensifies the clout of its sales division: Christine Weigner, previously Associate Partner in the company, was appointed as Head of Market Lufthansa Group. Ronald Schulz joins Lufthansa Consulting and takes over the new position as Head of Market Global.
“Christine Weigner’s appointment strengthens our close relationship with our parent company as in-house consultancy for strategy and business development as well as our role as the accelerator for aviation talents of tomorrow,” says Lufthansa Consulting Managing Director Hannes Müller. “Also, it’s great to have Ronald Schulz on board. With his longstanding international experience especially in sales, business development as well as governmental and external relations we see ourselves best positioned for the further development of our external consulting business, particularly during the ongoing COVID-19 crisis and in the period beyond.”
Christine Weigner manages the in-house consulting business of Lufthansa Consulting and its future development and is thus responsible for dealing with all topics and functions within the Lufthansa Group. She was promoted to Lufthansa Group leadership level and now continues her successful responsibility for Lufthansa Consulting’s internal consulting activities in this new leadership role. The appointment sends a clear signal to mark the great importance of the work for the Lufthansa Group.
Ronald Schulz will coordinate the worldwide consultancy activities. He has worked in various business units and management positions within the Lufthansa Group, most recently as Senior Director - Head of Liaison Office Russia/CIS in Moscow. He has 30 years of experience as leader, change and relationship manager.
About Lufthansa Consulting:
Lufthansa Consulting is one of the leading management consultancies in the aviation industry. The independent subsidiary of the Lufthansa Group develops individual solution concepts for its international client groups, including airlines, airports, public authorities, institutes and related industries. Specific project teams advise clients professionally, comprehensively and successfully. Many years of expertise in aviation, combined with profound methodological competence and a multinational team of consultants, guarantee clients tailor-made and implementable solutions.
Promoting crisis as chance for renewal serves as common motivational lifeline these days. If the magnitude of the chances is somewhat correlated with the severance of the associated crises, there must be a lot of potential for aviation. Airline industry’s performance in terms of passenger numbers dropped by 60% in 2020 due to the ongoing COVID-19 pandemic. Speculations about the recovery path have shifted from an optimistic V-shape in 2020 to settling for an extended L-shape far into 2025.
While the path to returning business remains ambiguous, the underlying driver for recovery is clear: Customers returning to the skies. This undeniable dependency of the industry on paying passengers creates momentum to reconsider what airports and airlines actually have to offer in order to bring customers back and reestablish loyalty and recurring bookings.
What do customers need to regain trust in global travel in time of the pandemic?
What do they expect in exchange for spending their money?
In our Lufthansa Consulting study, we set out to answer exactly these questions. Based on our in-depth industry experience and first-hand involvement in various stabilizing endeavors during the crisis, we provide an overview of top trends that matter for customer experience right now: Health and hygiene, sustainability, seamless travel journey and personalization. Going beyond contemporary snapshots, we develop a strategic outlook on what current customer trends will imply for the future and which steps to take in order to be a step ahead of competition.
For a copy of the white paper please contact:
Wolfgang Bublitz, Associate Partner and Head of Solution Group Customer Experience
For the sixth time, Lufthansa Consulting has made it into the list of the Best Consultants of the renowned German business and trend magazine brand eins. According to this ranking the aviation experts are among the 307 most recognized consultancies in the country identified this year.
The company is again represented among the top consultancies in the two categories “transport, traffic and logistics” as well as in the “aerospace and defense” sector. In both categories, Lufthansa Consulting received the highest possible rating of three points in the client assessment. The brand eins ranking, which is greatly respected in many industries, is based on recommendations from consulting companies and client assessments.
"We are extremely delighted to be represented in this prestigious ranking, especially in these difficult times of the COVID-19 crisis, and above all to have once again achieved a particularly high level in customer satisfaction," states Lufthansa Consulting Managing Director Hannes Müller. "I am very proud of the entire team from Lufthansa Consulting. This is a very special award and motivates us to continue to support our clients with a great deal of passion for our industry - during and after the crisis."
brand eins magazine
To ensure a professional management of the airports Brazzaville, Pointe-Noire and Ollombo Lufthansa Consulting provided comprehensive support to the Government of the Republic of the Congo to identify a strategic partner for the airport concession
A solid business plan and hands-on implementation support got an airline from the drawing board to the runway in just 1½ years. Applying the expertise in every airline area, finance, commercial and operations, the airline was set up based on European standards. Long-term on-site support enabled the airline to achieve growth and serve both regional and international routes.
Capital and operational expenditure assessment and criteria for a balanced approach to infrastructure upgrade and capacity increase for the development of a financial model of the airport company. Air traffic forecast to derive minimum investment essential to comply with aviation safety and security requirements as well as capacity enhancement to ensure efficiency and service quality.