Airport operations came to a standstill so that the impact of Covid-19 could not only be felt, but also seen. Nevertheless, a standstill creates an opportunity to re-evaluate processes in order to re-start in an efficient and lean way while not “over-reacting” and not making processes redundant.
In this podcast, Elena Plaumann and Dennis Uderhardt give us an insight about what “over-reacting” could mean, how efficient processes pave the way for new revenue resources and why resource management plays an incremental role for the upcoming airport operations.
Host: Florian Schwendner, Senior Consultant
Expert: Elena Plaumann, Consultant and Dennis Uderhardt, Associate Consultant