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Passenger Experience in PPP airports

The PPP Airport Investments Summit in Mumbai is the only event dedicated exclusively to Public Private Partnerships in the airport sector. Under the patronage of the Indian Ministry of Civil Aviation the conference focus on the financial structure and investment perspectives of Public Private Partnerships. Selected panel speakers will address the challenges of developing, structuring and managing successful partnerships. 

Lufthansa Consulting’s Managing Consultant Arvind Chandrasekhar will contribute a speech entitled “Improving passenger experience and operational standards in modern PPP airports”

Considering an increasing competition in the global aviation industry, it is a key aspect to ensure smart and passenger friendly operations and procedures in order to maintain sustainable profits. The knowledge of customer needs and current market challenges as well as the integration of disruptive technologies are important factors for business success. Therefore, a comprehensive customer experience approach is essential in the procedures of PPP airports. 

Find out more about the PPP Airport Investment Summit.

Best Consultants 2022

Best Consultants 2022: Lufthansa Consulting ranked among the top consulting firms in Germany

Listed by brandeins, the renowned German business and trend magazine, for the seventh time. Lufthansa Consulting ranked top of the category "aerospace and defense" and ranked high in the area "transport, traffic and logistics". The rating is greatly respected throughout a wide range of industries and is based on recommendations from industry experts and client assessments.