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“Is customer loyalty still necessary for loyalty programs?”

Lufthansa Consulting’s Managing Consultant Georg Baust will contribute a speech on this intriguing question on the main stage on Day 1 of the 10th Annual Loyalty Conference & Awards event from 05 – 07 February 2018 in Bangkok, Thailand. The company experts in customer experience and loyalty management strategies, Georg Baust and Simon Leitner, will attend the event, and will welcome visitors at stand 11 in the exhibition area.

Loyalty 2018 provides the opportunity to gain a better understanding of customers and their journeys. The event, hosted by FlightGlobal and Global Flight, will be visited by travel loyalty experts to share the current trends, best practice and case studies within the loyalty industry. The agenda will include leading solution presentations, tool demonstrations and peer networking.

Award

Best of Consulting

For the second time in a row Lufthansa Consulting has been awarded the renowned consultancy prize "Best of Consulting" by the German weekly business news magazine WirtschaftsWoche. The “Excellent” award went to a successful Air Service Development project with Auckland International Airport, the largest airport of New Zealand and the third busiest international airport in Australasia. Lufthansa Consulting and its client Auckland International Airport are incredibly pleased about the award and that the WirtschaftsWoche jury could also be convinced of this successful project. Both look very much forward to their further productive and prosperous cooperation.

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