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Designing successful loyalty programs of tomorrow

As a sponsor, we are actively supporting the prestigious Loyalty & Awards conference which takes places in Vancouver on February 24th-26th, 2020. This annual gathering gives delegates from across the world the chance to exchange insights on new trends, achievements and innovations in travel loyalty.

By applying the “Lufthansa Consulting Loyalty Canvas”, our experts ensure a guided strategy development to establish and build loyalty programs. At the core of the canvas is the strategic set-up of the loyalty program – with our wide range of experience and in-depth workshops to understand the specific objectives and challenges of our clients. We help you design loyalty programs that ensure the program’s attractiveness for your customers as well as partners.

From Airline only to Multi Partner, from static to dynamic processes, from focus on profit center up to focus on cost center - we develop the best individual solution for you. We also support you in the sustainable implementation of the program – from choosing the right vendors to setting up your internal loyalty organization.

Clients benefit from our aviation advisory services and loyalty expertise:

-In-depth expertise of the airline industry and loyalty programs 
-Access to benchmark and a KPI database to measure the success of the program
-Time and cost saving due to long term experience in managing international projects
-30 years’ experience in thought leadership and anticipating industry and market trends

Would you like to discuss how we can design your loyalty program of the future? 

Contact us now

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Best Consultants 2022

Best Consultants 2022: Lufthansa Consulting ranked among the top consulting firms in Germany

Listed by brandeins, the renowned German business and trend magazine, for the seventh time. Lufthansa Consulting ranked top of the category "aerospace and defense" and ranked high in the area "transport, traffic and logistics". The rating is greatly respected throughout a wide range of industries and is based on recommendations from industry experts and client assessments.