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Designing successful loyalty programs of tomorrow

As a sponsor, we are actively supporting the prestigious Loyalty & Awards conference which takes places in Vancouver on February 24th-26th, 2020. This annual gathering gives delegates from across the world the chance to exchange insights on new trends, achievements and innovations in travel loyalty.

By applying the “Lufthansa Consulting Loyalty Canvas”, our experts ensure a guided strategy development to establish and build loyalty programs. At the core of the canvas is the strategic set-up of the loyalty program – with our wide range of experience and in-depth workshops to understand the specific objectives and challenges of our clients. We help you design loyalty programs that ensure the program’s attractiveness for your customers as well as partners.

From Airline only to Multi Partner, from static to dynamic processes, from focus on profit center up to focus on cost center - we develop the best individual solution for you. We also support you in the sustainable implementation of the program – from choosing the right vendors to setting up your internal loyalty organization.

Clients benefit from our aviation advisory services and loyalty expertise:

-In-depth expertise of the airline industry and loyalty programs 
-Access to benchmark and a KPI database to measure the success of the program
-Time and cost saving due to long term experience in managing international projects
-30 years’ experience in thought leadership and anticipating industry and market trends

Would you like to discuss how we can design your loyalty program of the future? 

Contact us now

Lufthansa Consulting commercial services portfolio  

Award

Best of Consulting

For the second time in a row Lufthansa Consulting has been awarded the renowned consultancy prize "Best of Consulting" by the German weekly business news magazine WirtschaftsWoche. The “Excellent” award went to a successful Air Service Development project with Auckland International Airport, the largest airport of New Zealand and the third busiest international airport in Australasia. Lufthansa Consulting and its client Auckland International Airport are incredibly pleased about the award and that the WirtschaftsWoche jury could also be convinced of this successful project. Both look very much forward to their further productive and prosperous cooperation.