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Detailed pricing and revenue management strategy as well as a Frequent Flyer Program concept for the new cabin class. Framework for a competitive pricing concept to allow revenue increases without jeopardizing Business Class revenues. Step-by-step implementation plan to enable a professional introduction of the new concepts.
Redefinition of revenue management processes achieved revenue increase. In-house revenue management and pricing expertise was significantly improved. Branded Fares Concept was introduced to exploit ancillary revenue potential. Our experts optimized the distribution channel mix, implemented alternative distribution channels and thus reduced the GDS cost
Comprehensive evaluation of all operational areas regarding compliance and organizational efficiency. Performance assessment with training recommendations resulting in significant process improvement. Organizational development towards EASA regulations and increased level of quality and safety.
Developing a business model to provide civil drone flight operations to major infrastructure clients for aerial inspections, surveillance, measurement and data documentation in difficult or dangerous-to-access sites like wind turbine rotor blades, bridges or overland pipelines. Clients benefit in terms of costs, safety, reliability, data quality, speed and environmental impact.
After completion of a thorough market potential analysis, Lufthansa Consulting delivered clear direction for network development, including destinations, preferred date of introduction, frequencies and fleet development plan. The five-year plan included an optimal rotated schedule from winter 2016 through to 2021 according to the airline network plan.
Preparation of ten intercontinental stations considering all operational specifications including diverse interfaces such as purchasing, IT, Ground Operations, Product Management, Catering and Security. Coordination of challenges facing the new intercontinental operation such as the organization of different operators, charter and scheduled flights as well as cruise/land operations.
Wireless internet connection to passenger owned devices and inflight internet connectivity on long-haul as well as short-/medium haul flights. Our team supported the airline in the implementation of an award-winning wireless in-flight entertainment platform. The digital connectivity served to upgrade and differentiate the in-flight product and generate ancillary revenues.
Savings of 1.5 billion euros were achieved in the operating result to secure the future viability of the company. The experts developed and implemented improvements for a wide range of internal challenges such as fuel efficiency, ground handling processes, airport ticketing, irregularity handling and the assessment of central functions.
Airline succeeded in achieving the IATA Operational Safety Audit (IOSA) certification. Our experts provided advice on all IOSA scopes in the various departments including implementation support, created manuals, upgraded existing documentation, identified training needs and recommended suitable providers.
Performance improvement potentials identified along the service chain at all customer touch-points. Recommendations defined in an implementation plan to achieve sustainable customer satisfaction and enable the airline to meet requirements for joining a large airline alliance.
Significant savings in airline maintenance costs achieved through identification of shortcomings in maintenance processes and identification of key cost drivers. The project management provided on-site support to develop cost saving initiatives and successfully implement the cost reduction measures.
On-site assessment of the situation of the airline and the local CAA led to adaptations in action plan and sustainable closing of SAFA (Safety Assessment of Foreign Aircraft) findings. The expert knowledge transfer provided a basis to improve action plans for aviation safety in future.
Assessment of operational areas leads to recommendations to increase efficiency and productivity. Improvements for the organizational structure, and processes and procedures were defined by the consultant team.
Effective sales processes were introduced to strengthen the international sales performance and support expansion plans. Market entry strategies were defined with sales and distribution channels and partners. The Russian airline benefited from revenue enhancement through stringent sales steering and a tailored market entry strategy.
A sustainable, tailor-made business unit strategy was defined with a solution targeted strategic road map. The experts identified additional revenue potential of 80 Mio USD per year.
The efficiency of pricing and revenue management was improved in cooperation with the sales force to support the growth strategy of the company while ensuring enhanced revenue generation.
The layout and facility requirements for an aircraft maintenance hangar were planned and evaluated. The experts collaborated with the architect and provided support in establishing a financial project plan.
An improved product and service were introduced on-board the Saudi Arabian Airlines flights. The cabin crew complement was adapted according to industry standards, the service flow was enhanced and saving potentials were identified.
Emission Trading Scheme – ETS: Lufthansa Consulting supports the development of the required process documentation and monitoring concept for the responsible European authority in compliance with all necessary requirements.
Fuel policies and procedures were evaluated and benchmarked against best practice to identify potential fuel saving initiatives. The recommended implementation program promises considerable yield savings.
An expansion plan grounded in reality and operations trimmed for efficiency: managing the growth is as important as realizing the potential for it.
The airline’s economic success and competitiveness were significantly improved through performance excellence plans. The optimized use of client resources was ensured by improving the organizational structure and prioritizing tasks.
Following a series of comprehensive assessments, the experts defined corrective actions to enable the airline to comply with IOSA requirements. The operational safety was improved, manuals and a document control system were introduced.
The charter airline required support in entering the scheduled commercial aviation market. The Lufthansa Consulting team analyzed the market, facilitated cooperation with a major scheduled carrier and recommended a commercial and fleet plan.
The documentation, processes and procedures required for IOSA certification were reviewed and developed. Lufthansa Consulting experts supervised the implementation and actively supported the entire preparation process.
Improved safety levels through standardized procedures and implementation of higher operations standards. Staff training and audits ensure conformity with higher standards and continued improvements.
Processes and procedures were improved to conform with EASA requirements, particularly in material related activities. The airline achieved the first steps towards compliance both as an organization and as a maintenance organization.
The airline increased commercial planning efficiency with Lufthansa Consulting's "Rent-a-plan" service. The benefit for airlines is the speed and reliability of planning and scheduling without causing additional overhead costs.
The identification and implementation of new risk management processes are supported by guidelines to ensure a consistent approach. Lufthansa Consulting experts guarantee an unbiased selection of an IT tool to monitor and manage the risks.
A solid business plan and hands-on implementation support got an airline from the drawing board to the runway in just 1½ years. Applying the expertise in every airline area, finance, commercial and operations, the airline was set up based on European standards. Long-term on-site support enabled the airline to achieve growth and serve both regional and international routes.
As a reliable basis to evaluate the feasibility of a new airline in Georgia, Lufthansa Consulting carried out a realistic assessment of the air traffic market potential and analyzed the financial viability of the intended start-up.
Increased process efficiency, productivity potentials and cost savings were identified following an in-depth assessment of the Technical Support Division of an airline.
The airline achieves instant revenue improvements through pricing and revenue management guidance and optimized yields in new customer segments. Experts develop new fare structures and give independent support in selecting new IT tools.
Restructured and revitalized – how Saudia went from staid flag carrier to dynamic, lean and efficient aviation group.
The national flag carrier in Cameroon started operations with the airline’s inaugural flight to Paris. The start-up process and the organizational structure were managed by Lufthansa Consulting in line with international regulations.
To secure the future viability and growth of the airline, Lufthansa Consulting optimized the route network and identified new potential markets. Recommendations for short and long term fleet planning were defined to support the network optimization.