Regional Market Russia
The Russian Federation stands out as a high-growth region for the aviation industry even among the BRIC countries with promising opportunities and challenges for all stakeholders. Lufthansa Consulting clients include airlines, airports and aviation authorities as well as related industries such as ground handling companies, cargo terminal operators, aircraft manufacturers and financial institutions. Our experts, including Russian speakers, are ready to assist you and find solutions to match your aviation business needs. Our clients range from global network airlines to medium size and small regional carriers, large aviation hubs and small regional airports. We look forward to working with you.
The event is annually held in Moscow and dedicated entirely to cover the issues of aviation finance, aircraft and engine lease and fleet modernization for the Russian & CIS airlines. This year is in total the 9th international conference and it takes place at the InterContinental Moscow Tverskaya Hotel.
In 2016, more than 180 representatives of aviation, finance, banking and business spheres took part in the conference to discuss crucial questions in aircraft finance and lease. The conference agenda reflects the latest trends of the air transport industry in Russia, which is currently undergoing a major transformation.
Lufthansa Consulting gives its sponsorship support to the event and Associate Partner and Head of Market Russia & CIS Stanislav Solomko as well as Associate Consultant Alexander Saprankov will hold a speech.
Digital transformation is of rising importance for the aviation industry. To keep up with increasing passenger demands, airlines and airports urgently need to expand their customer offerings with regard to digital services. Consequently, it is one of the main topics at this year’s Passenger Terminal Expo & Conference in Amsterdam from 14 -16 March, dealing with the most recent issues and innovations of the aviation business. Senior Consultant Georg Baust will represent Lufthansa Consulting at this event and will give a speech entitled “Don’t adapt, innovate – increase customer experience with digital transformation”.
In order to stay competitive it is key for airlines and airports to adjust to technological developments. As the customer journey and experience should always be the main focus of a successful business, an orientation towards customer needs and habits is essential. Nowadays, those needs are mostly influenced by the use of digital media. The task for airlines and airports is to create possibilities and solutions to embrace the potential of digitalization.
For instance, Lufthansa Consulting supported and accompanied the implementation of wireless internet connection to passenger-owned devices and inflight internet connectivity on long-haul as well as short-/medium haul flights for a major European airline client. The advantages of digital connectivity have significantly improved customer experience and enhance a sustainable revenue perspective. The successful interaction with customers provides customer loyalty with higher lifetime value. After all, only customer loyalty can assure long term profitability.
The security screening experience at airports remains a high-ranking pain point for air passengers as confirmed by recent surveys such as IATA’s Passenger Survey 2016. The limitations in passenger terminal throughput and operational efficiency negatively impact service levels and journey experience mainly due to the overall perceived uncertainty, waiting and queueing times, duration and procedures of the control process itself and the checkpoint environment.
At airports around the globe stakeholders have initiated activities to improve processes, inspired by concepts put forward by the air transport industry’s associations IATA and ACI. The aim is to deliver improvements and satisfy passengers’ preferences. The most significant issues concern the preparation process (removal of belt, jacket, shoes, electronic devices), the simplification and consistency of the screening process and the multiple security checks required throughout journeys involving a connection.
What are the success drivers and key challenges in implementing the various measures and projects, whether minor adjustments of operating procedures or adaptations to the terminal building’s layout or infrastructure?
A concept development and implementation requires collaboration and buy-in of all parties at the respective local airport and state level. Effective passenger terminal operations enhance the passenger experience, therefore leading airlines are widely engaged in facilitating improvements at airports in their networks. In order to specify an action plan and deliver smart solutions it is essential to integrate both airline and airport perspectives from both the operational and commercial points of view.
The experience gained at Lufthansa Group hubs as well as at many of its destination airports can be applied to capacity-constrained capital and regional airports in other areas. Lufthansa Consulting supports your ideas or initiated efforts to optimize your terminal infrastructure and meet your airport’s strategic goals.
Our experts help you to develop or fine-tune your plans to streamline and simplify the security control of passengers and baggage in a technology-enabled, digitalized environment to achieve a successful overall passenger-empowered airport experience.
Contact us to discuss critical factors for successful delivery and related challenges facing airlines and airport operators.
This year, the 14th Eurasian air transport forum will take place at the Renaissance Monarch Centre in Moscow from 1st to 2nd November.
Due to the development of the Eurasian aviation as well as global air transport, Wings of the Future 2016 is dedicated to become a place where all kind of aviation experts will have the opportunity to discuss and share their opinion of upcoming changes. Among others, the Eurasian development trends as well as the evaluation of airline business models are included in the great variety of this year’s key topics.
Meet Associate Partner Stanislav Solomko, responsible for the Russian and CIS market, Associate Consultant Alexander Saprankov and Anna Shachikova.
The Moscow International Forum for Innovative Development “Open Innovations” will take place at the Skolkovo Technopark in Moscow, Russia.
The two-day conference is an annual forum with the dedication to new technologies and prospects for international cooperation in the field of innovation. Their major objective is the exchange of practical experience, the promotion of leading research studies and development projects and the creation of new mechanisms of international cooperation in the field of innovation.
Bruno Boucher, Associate Partner and Head of Africa West, Central and North will hold a speech about Unmanned Aerial Vehicles (UAV). Furthermore participants have the opportunity to meet Dr. Andreas Jahnke, Managing Director, with Stanislav Solomko, Associate Partner responsible for the Russian and CIS market and Senior Consultant Mikhail Andriyanov.
New greenfield airport in strategic location in Russia is designed by Lufthansa Consulting to function as a hub with two runways and a capacity of over 15 million passengers. The concept provides revenue enhancements and investment opportunities.
Processes and procedures were improved to conform with EASA requirements, particularly in material related activities. The airline achieved the first steps towards compliance both as an organization and as a maintenance organization.
Optimum performance on the ground and in the air – not wishful thinking, but day- to-day reality in one of the most challenging environments.