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Network Management

Implementation of a Network Management System in PAL

  • 18 domestic and 16 international destinations
  • 31 aircraft in service
  • Net result: 3/1999: USD -327.16 million, 3/2000: USD 1.11 million
  • Budget : 3/2001 USD 10.50 million
  • 3/1999: Passenger load factor of 66.1%
  • 3/2000: Passenger load factor of 68.0%

Project duration

  • Sep 1999 - Sep 2001

Services provided by Lufthansa Consulting

  • Implementation of network management implementation and monitoring of the rehabilitation plan
  • Direct support and consulting of Philippine Airlines Management
  • Knowledge transfer
  • Training
  • Spin-off development

Project description

Lufthansa Consulting was commissioned for management consulting services to turn around the Philippine national airline, which is operating under a rehabilitation plan. Lufthansa consulting's project consists of supporting Philippine Airlines' management in its day to day business as well as leading and monitoring the airline's change process. For this matter a new special network management system was created, where expertise is especially being applied to the areas of change management, revenue management systems, sales and distribution, outsourcing activities and operations. The result was 15 MUS$ revenue improvement vis-a-vis rehabilitation plan.

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Philippine Airlines website

Philippine Airlines