Maintenance and Engineering

• Investigation of business issues: Strategy, cost basis, performance
• Investigation of technical issues: Airworthiness regulations, manpower, effectiveness, efficiency
• Investigation of organizational issues: Strategic alignment, control systems
• Investigation of cultural issues: Cultural compatibility, cultural audit
• Investigation of resource issues: Labor agreement, commitment, motivation

Project duration

• Apr 2001 - Aug 2001

Services provided by Lufthansa Consulting

• Evaluation of the proposed organizational models with respect to cost, suitability, control and strategic fit
• Development of an optimized organizational structure
• Process analysis and benchmarking of operational performance
• Execution and analysis of cultural audits and fact finding workshops
• Comparison of existing labor agreements and staff policies
• Recommendation to improve strategic fit, focus resources and reduce cost

Project description

Austrian Airlines: Four Airlines, One Team!
The Austrian Airlines Group requested the support of Lufthansa Consulting to investigate the suitability (both cost and implementation issues) of proposed organizational models for merging the four technical departments of the respective group member.