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- Major network carrier based in Jeddah
- Founded in 1945
- Revenue (million): 4,907.6 USD (2008)
- Passengers (million): 10.3 (2009)
- Employees: 18,967 (2007)
- Fleet: 117 aircraft in service
- Destinations: 65
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Project duration |
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Services provided by Lufthansa Consulting |
- Development of (Key) Performance Indicators based on Saudi Arabian Airlines’ strategy and best practice
- Development of a Performance Management System concept
- Providing an executive dashboard and 120 essential reports
- Support for system implementation by providing and defining business requirements with IT
- Support in the establishment of a new Controlling Department and introduction of basic steering processes such as target agreements
- Enablement of number based decision making
- Introduction of management by objectives and target orientation
- Providing backbone for analysis of cause-effect relationships
- Fostering of a culture of accountability
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Project description |
SV and Lufthansa Consulting determined a strong need to increase the ability to steer the company towards privatization.
In the first phase Lufthansa Consulting provided the theoretical framework for the implementation of a Performance Management System and supported the establishment of a Controlling Unit.
In the second phase Lufthansa Consulting supported the implementation of the PMS and coached the newly established Controlling Team. |
