Regional Market Page Europe

About Lufthansa Consulting Europe


Europe is an increasingly challenging market for the aviation industry. A growing number of constraints such as additional taxes, a rising number of night curfews, changing customer behavior or growing competition mean that aviation businesses have to continuously update their strategy and efficiency to ensure sustainability. To support you in dealing with upcoming challenges, we keep track of the latest industry developments and continuously develop our service portfolio.

Lufthansa Consulting enjoys a strong market presence in our European home region and we have a long-standing track record of successfully completed project assignments. Although our focus is on the aviation industry - airport, airlines, investors and service providers are our key clients - we also serve adjacent industries such as tourism, logistics and other modes of transportation in elaborating customized solutions.

Please contact me to discuss your business venture.

Latest activities

  • 19 - 20 Jun 2017 , Berlin, Germany

    Annual meeting of German Industry Association

    The annual meeting of the German Industry Association is set in the classical ambience of Berlin’s concert hall. It unites current issues in domestic politics, international perspectives and corporate experience.

    The conference is renowned as the most important assembly of German Industry featuring speeches by German Chancellor, Angela Merkel, global innovators, scientists and entrepreneurs. In addition, several companies will participate in an exhibition dealing with recent technological developments and innovations. The event provides many opportunities for exchange of ideas and discussions concerning trends in the industry 4.0 and digitalization. The focus is on the most disruptive and promising changes which will have a crucial influence on global competition.

    Dr. Andreas Kraus, Partner responsible for Europe, will represent Lufthansa Consulting at the conference. 

  • 12 - 14 Jun 2017 , Paris, France

    ACI Europe

    The ACI EUROPE General Assembly, Congress & Exhibition addresses the most important issues facing the senior leadership of the aviation industry, bringing enriching and engaging educational sessions and opportunities to network with peers from around the globe.

    Under the event’s main theme “Airport Leadership in Change” speakers will discuss political and market related issues from the aviation industry as well as case studies concerning key airport issues. The adjoining exhibition will feature industry suppliers and providers who will showcase their latest technologies, products and solutions. 

    Meet Dr. Andreas Kraus, Associate Partner responsible for Europe at Lufthansa Consulting. 

  • 17 - 18 May 2017 , Barcelona, Spain

    Embraer Airline Business Seminar

    Embraer hosts an exclusive Airline Business Seminar in Barcelona with the theme “Innovation: Taking the airline industry to the next level”. It will showcase how innovation and creativity greatly enhance businesses, with a wide range of expertise, insights and new perspectives on Cost, Revenue Management, Customer Relationship, Passenger Experience, Big Data and Fleet Planning. Additionally, the event will feature discussions, presentations and networking with leading experts in the field of aviation from a variety of companies. Included topics are virtual reality, prognostic maintenance, next generation aircraft models and benchmark service at low cost. Around 90 delegates are expected to attend including 50 Airlines representatives. 

    Zeina Spiecker, Associate Consultant, and Maciej Mazurowicz, Managing Consultant, will participate in the seminar. Maciej Mazurowicz will also conduct a speech entitled “Digital Innovation” with the focus on digital transformation in aviation processes regarding the customer journey.

  • 04 - 06 Apr 2017 , Hamburg, Germany

    Aircraft Interiors Expo

    Staged annually in Hamburg, Aircraft Interiors Expo - the leading global event for the aircraft interiors industry - is a vibrant must attend business-to-business event presenting a diverse range of leading suppliers to Europe and International aircraft interiors professionals and airlines. It provides a unique opportunity for the whole global aircraft interiors trade to meet, network, negotiate and conduct business. Aircraft Interiors Expo is part of the Passenger Experience Week.

    Meet our aviation experts Henrik Maedler, Luisa Grasshoff and Andreas Scheibach at this event.

    Read more about Lufthansa Consulting's commercial services

    Aircraft Interiors Expo website

  • Digital transformation defines customer relationship management

    Digital transformation is of rising importance for the aviation industry. To keep up with increasing passenger demands, airlines and airports urgently need to expand their customer offerings with regard to digital services. Consequently, it is one of the main topics at this year’s Passenger Terminal Expo & Conference in Amsterdam from 14 -16 March, dealing with the most recent issues and innovations of the aviation business. Senior Consultant Georg Baust will represent Lufthansa Consulting at this event and will give a speech entitled “Don’t adapt, innovate – increase customer experience with digital transformation”

     In order to stay competitive it is key for airlines and airports to adjust to technological developments. As the customer journey and experience should always be the main focus of a successful business, an orientation towards customer needs and habits is essential. Nowadays, those needs are mostly influenced by the use of digital media. The task for airlines and airports is to create possibilities and solutions to embrace the potential of digitalization. 

     For instance, Lufthansa Consulting supported and accompanied the implementation of wireless internet connection to passenger-owned devices and inflight internet connectivity on long-haul as well as short-/medium haul flights for a major European airline client. The advantages of digital connectivity have significantly improved customer experience and enhance a sustainable revenue perspective. The successful interaction with customers provides customer loyalty with higher lifetime value. After all, only customer loyalty can assure long term profitability. 


Airport marketing and route development to the Russian and CIS markets

German airport

Airport marketing efforts on behalf of the German Airport and a tailored route study convince targeted Russian airline to commence services from the German airport to Russia and CIS.

Market entry strategy

Portuguese charter airline

The charter airline required support in entering the scheduled commercial aviation market. The Lufthansa Consulting team analyzed the market, facilitated cooperation with a major scheduled carrier and recommended a commercial and fleet plan.

Fuel procedures and policy review

Airline in United Kingdom

Fuel policies and procedures were evaluated and benchmarked against best practice to identify potential fuel saving initiatives. The recommended implementation program promises considerable yield savings.