News

The EgyptAir subsidiary EgyptAir Cargo in Cairo continues to adhere with confidence to its cooperation with Lufthansa Consulting (LCG). Since 2006, the cargo carrier's entire organization and operations have been fundamentally assessed and the jointly elaborated performance improvement program has been successfully implemented. Now the same spirit of partnership will carry the project into its third phase.

The consultancy agreement, which has recently been extended by a further ten months, covers intensive support for the airfreight carrier in the fields of Quality Management, Warehouse Operations and Commercial. A team of six Lufthansa Consulting experts has been on-site in Cairo again since the beginning of February and continues to work also for this project phase. At present, the consultants are focusing on coaching the EgyptAir Cargo staff in applying the improved processes and in incorporating the improvements in their daily tasks. This way EgyptAir Cargo will be able to optimize its work and sustainably enhance the company's overall performance.

Numerous tangible results in various areas have been achieved during this long-standing and trustful cooperation. These include an improved setup of the entire organization with clearly assigned responsibilities, a more efficient sales organization and sales approach as well as the establishment of a professional customer relationship management. In addition, the reviewed network and foundations for an enhanced fleet utilization, the setup of capable warehouse processes and the establishment of a KPI based quality management system have evolved from the cooperation. Furthermore, EgyptAir Cargo was IOSA certified in 2008. Owing to the joint efforts, EgyptAir Cargo is heading towards full membership with Cargo 2000 in the near future, an industry-wide initiative, embracing forwarders, warehouse operators and cargo carriers that committed themselves to a regular reporting of individual milestones to accomplish consistent and pursuable quality standards spanning the entire value chain.

The collaboration is also of high strategic significance, particularly at government level, as the upturn of EgyptAir Cargo is embedded in Egypt’s National Aviation Strategy, which aims at developing the country as an important hub between Asia, Africa and Europe. It goes in line with other ambitious projects such as the construction of a contemporary passenger terminal and state-of-the-art cargo facilities at Cairo Airport as well as EgyptAir's membership of the world's largest airline network, Star Alliance.