In the first months of 2015 our project work also focused on assignments for our parent company Lufthansa and its group companies. Lufthansa Consulting was actively engaged in work for Lufthansa and Lufthansa German Airlines as well as for Lufthansa CityLine, Germanwings, Lufthansa Cargo, LSG Sky Chefs and Miles & More.
Our experts were engaged in different consulting areas. They covered many of our core services in the commercial sector with a strong emphasis on customer experience issues, product management and development as well as on transformation, especially with regard to organizational restructuring. In the operations area they provided support in processes and procedures management and also assisted in several finance-related projects. Furthermore, Lufthansa Consulting continued to assist SCORE, the extensive Group-wide earnings improvement program and associated assignments.
Another highly gratifying trend is the involvement in the development of several forward-looking innovation projects.