All global industries have to face the challenges of digitization and changing customer needs. Companies that are able to systematically collect and evaluate customer data and offer an increasingly personalized service will continue to have the best market opportunities in the future.
It gives us great pleasure to announce the next Executive Circle event on 2 October 2015, which will be held in the LSG Sky Chefs’ restaurant “Gästaurant Horizonte” in Gateway Gardens at Frankfurt Airport. This time, the key topic we have chosen is “Customer Journey 3.0” with the focus on big data and the use of customer data as the basis for creating innovative service concepts and new sales potential. For further details about the program, the venue and speakers, please click here.
The Lufthansa Consulting Executive Circle provides a forum for executives and specialists in their field to discuss strategically important topics within a small expert group. Event content and structure are determined largely by the participants with a view to facilitating an exchange of ideas on innovative and well-tried methods as well as practical solutions and approaches. The Executive Circle offers you an opportunity to meet responsible managers face-to-face and on an equal footing, and also to gain an insight into creative strategies devised by the high-caliber experts we have secured as speakers.
Please note that the event will be held in German and that the number of participants is limited. For this Executive Circle we charge an attendance fee of EUR 120, which we will donate in full to Help Alliance, a charitable organization of the Lufthansa Group. If you would like to attend, please let us know as soon as possible and contact Matthias Riveiro to check availability of delegate places.